Customer reviews of Paddock Hill Bikes

By Ashley B on 16 June 2020 | Purchase not verified

Chris promised us an outstanding bike and that is exactly what he provided....and some ! Due to lockdown in Wales we could not get to see bike beforehand, so bought from a picture, Chris delivered the bike to us himself. I would highly recommend his business. And a nice guy to boot!

By Ashley W on 19 February 2020 | Purchase not verified

Purchased a 2005 Suzuki GS500F 10 months ago. Just had to spend about £1200 getting the carbs rebuilt as they are full of gunk and stale fuel from sitting still over the years. despite being advertised as just having been cleaned and balanced. Not happy especially as the bike was priced at a premium due to its condition and the work done by Paddock Hill on the carbs. Won't be returning.

Reply from Paddock Hill Bikes on 24/02/20

I'm sorry to hear that you have recently experienced a problem, with your GS500F (May 2019) My bikes are Serviced, and Pdi'd by me, and Independently MoT’d prior to sale, and come with the industry standard 3 Mths Parts and Labour Warranty, covering the Engine, Clutch and Gearbox. I am always more than happy to resolve any issue a customer has & I encourage customers to give me a call to resolve a problem, or for advice on after care; it’s something I pride myself upon. Generally, repairs are free of charge within the warranty period, and at a fair rate, outside of that. Carburettors can be problematic, and a contaminant in the fuel, the size of a grain of sand, can be enough to create an issue, blocked jet or poorly seated valve etc. I would have charged £260. £120 Sonic Clean, £100 Labour, £40 Parts ( Carb Re-Build Kit x 2 ) and Balance. If I can be any help in the future, please don’t hesitate to give me a call. Thanks for taking the time to leave feedback, Ashley. Ride Safe.

By Joe S on 10 November 2019 | Purchase not verified

I've just had the bike dropped off yesterday and they went above & beyond to accommodate my needs with it. Thanks again!

By Gary T on 13 July 2019 | Purchase not verified

The whole transaction was very professional from my first phone call too Chris dropping off the bike

By james M on 16 March 2018 | Purchase not verified

the service from chris was first class. made an enquiry regarding zzr 1100 via phone call no reply chris returned my phone call within two minutes and 15 min later i was delighted too do business. bike delivered too the house at no extra cost and was exactly as described. would not hesitate to do business in the future. jmc